Pobal Compliance Visit




Pobal Compliance Visit  

Pobal is contracted, on behalf of the Department of Children and Youth Affairs (DCYA) to conduct compliance visits with each participating childcare service who operates one or more of the National Childcare Programmes: 

Compliance visits will involve checks on records held on site in respect of the following Early Years programmes: 


         Early Childhood Care and Education (ECCE) programme

         Training and Employment Childcare (TEC) Saver programmes

         Community Childcare Subvention Plus (CCSP) Saver programme

         Community Childcare Subvention Universal (CCSU) Saver programme

         Community Childcare Subvention Resettlement (CCSR) Saver programme

         Community Childcare Subvention Resettlement (Transitional) (CCSR(T)) Saver programme


The purpose of the Compliance Visit is to verify that:

  • The children who have been registered with the DCYA under one of the Childcare Funding Programmes are actually enrolled in and attending the service. 
  • The service is implementing the correct Fee Payment Policy. 
  • The Fee Payment Policy, Parent Letters (where applicable) and Calendars (where applicable) are displayed in the service and that a copy signed by the parent/guardian of each child is on file. 
  • records are maintained of optional extra charges, deposits, voluntary donation and/or fees for additional hours and in accordance with the Fee Payment Policy of the service.
  • The service can show the qualifications of all staff working directly with children.

Since the 2016/17 cycle, there have been some revisions to the Compliance function, which may have implications for services i.e.

  • Service outcomes are not categorised as one of four categories: Compliant; Special Advisory; Minor Non-Compliant; Major Non-Compliant. Services will still be required to sign-off on the compliance findings on the day of the visit with format categorisation notification forwarded in due course to the designated primary contact e-mail address on the PIP system.
  • Attendance records must now contain the following information: Child's name; Date of attendance; Arrival time; Departure time. 
  • CCS services must now update PIP with details of all "replacement" children as "CCS Not Funded" registrations. 
  • If a service receives a major non-compliant outcome, they can be subject to a 2nd visit with a view to establishing if the issue identified has been rectified. 


For more information on Pobal Compliance visits Pobal's website www.pobal.ie which includes:

  • ECCE, CCSP and TEC Compliance Forms
  • An Overview of the Compliance Process
  • Frequently Asked Questions including what a Pobal Officer will look for when conducting compliance visits. 
  • A Compliance Checklist  

Please note: Temporary changes to administrative procedures from Funding Package for ELC & SAD Aug 24-Dec 31

In response to COVID-19, the DCYA has introduced, on a temporary basis, added flexibility on attendance rules due to the likelihood in greater variability in patterns of usage (see below). This will assist providers to maximize income and reduce costs,

  • That NCS will allow for 2 hours variation in attendance against registration per week without triggering a report. This is not 2 extra hours per week in terms of registrations, it is a fluctuation against normal attendance patterns which is exceptional to the current environment. This means that as soon as they deem the emergency measure to no longer be required, providers will revert to actual attendance levels.
  •  Nor non NCS: A 30 minute variance tolerance per day per child e.g. If the child is being picked up at 4 hours 45 minutes attendance, this will enable the crèche retain the full-time rate. The purpose of this is to facilitate staggered drop-ins/pick-ups necessary to avoid clustering of parents/children at those times. This is expected to apply to non-ECCE services only.

Both these measures are exceptional and will last until end 2020. This situation would be reviewed at that time Record Keeping, attendance tracking reporting arrangements and compliance facilitation remains in place for the duration. 

DCCC's publication To Compliance and Beyond below is a useful guide which provides information to support you in achieving compliance in your general practice, in terms of regulations, health and safety etc. 

Click here to view publication: To Compliance and Beyond (Updated Nov 2019)

If you would like to order hard copies of this document for your service, email This email address is being protected from spambots. You need JavaScript enabled to view it.  


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