Covid-19 Case Support Helplines and HPSC Isolation Guides Updated

Covid Case Support Helplines
There are two helplines available to services who have a suspected or confirmed case of Covid-19 in their service.

1. The HSE have a helpline to advise service providers if they have been informed of a Covid-19 case in a child or a staff member. The number is 01 511 9777 It is open Monday –Friday 8.30 –4.30 and 10 –4.30 Saturdays, Sundays, and Bank Holidays.

2. For those services who need support on engaging with the relevant authorities due to a suspected or confirmed case of Covid-19, there is an out of hours helpline. The number is 1800 940 341. The service will be available Saturday, Sunday, and Bank Holidays from 10.00 –13.00 and 13.30 –16.00. See poster:

HPSC Updated Isolation Guides

Please note the following ‘Isolation guidelines’ have been updated on the HPSC website as of 3rd of June. Please see links below:
Isolation quick guide Adults and children from their 13th Birthday

Isolation quick guide for parents and guardians of children older than 3 months and up to 13 years of age

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